Alternatif Bank Continues to Offer Non-Fee Banking Experience on Digital/Mobile Channels

Alternatif Bank contributes to the sectoral transformation as one of the leading banks that implement non-fee banking.

Non-fee banking has started to become the new standard in banking as transparency and foreseeable cost expectation is getting stronger. At the present time, when increasing transaction fees make financial planning difficult, the need of users for plain, understandable, and non-fee experience in banking services increases day by day. Alternatif Bank is among the pioneering and earliest adopters of this transformation in the sector with its non-fee banking approach that it has been offering to its customers. The Bank not only supports users’ budget management, but also reinforces cost transparency with its approach that does not involve charges for core transactions performed through digital/mobile channels.

Solid equivalent of non-fee banking: VOV Account

Alternatif Bank’s awarded and innovative product, Indefinite Time Deposit (VOV) Account, combines non-fee banking with high yield and flexibility to offer its users a holistic banking experience.

VOV Account holders can perform transactions such as EFT, transfer, FAST and payments for games of chance at no cost by means of digital channels. Thus, customers can manage their banking transactions without worrying about costs.

All retail accounts, opened by means of Alternatif Bank Mobile application, are opened as VOV Accounts. Therefore, customers can access VOV Account and non-fee banking privileges directly without performing an additional procedure to take advantage of the no-fee banking.

“Non-fee banking is one of the prerequisites for financial sustainability”

Alternatif Bank Retail, Private, and Digital Banking EVP Burcu Yangaz made the following remarks about the matter:

“Particularly retail banking customers consider fees and expenses in their bank preferences. This is also evidenced by studies: According to Accenture’s 2025 Global Banking Consumer Study, 82% of customers consider competitive fee and expense structure as an important criterion. This finding reveals that users place emphasis on transparent and foreseeable cost structure.

Non-fee banking is a model that addresses this expectation directly and has the prospect for becoming the new normal of banking. Sustainable finance is shaped by not only large scale investments, but also daily financial behaviors of individuals. Transparent and foreseeable banking costs form the basis for such behavior.

As Alternatif Bank, we consider non-fee banking not as a privilege, but as one of the prerequisites of financial sustainability. With VOV Account, we offer our customer an accessible and assuring banking experience which enables them both to evaluate their savings with high interest and to perform core banking transactions without worrying about fees.”

Yangaz also pointed out that fees for core transactions such as EFT, transfer, and FAST increased by 30% in the banking sector as of 2026, and made the following statements:

“As Alternatif Bank, we offer core banking transactions, to be performed through digital channels, at no charge to our VOV Account holder customers. Thus, our retail customers can perform their daily banking transactions conveniently without worrying about additional costs. This approach transforms sustainable banking approach into an inherent part of daily banking practices.”

Alternatif Bank, positioning non-fee banking as an integral part of sustainable financing, aims to support its customers in both reducing transaction costs and evaluating their savings with its non-fee approach. The Bank will continue to make a difference in its sector by addressing non-fee banking as not a temporary advantage or campaign element, but as a permanent and sustainable banking model.

It is so easy to become an Alternatif Bank customer

Individuals that want to become Alternatif Bank customers can conveniently open VOV accounts by downloading Alternatif Bank Mobile application and completing the process in 3 short steps without visiting a branch, and start taking advantage of both high yield and non-fee transaction privileges of VOV Account.

Further information is available at www.alternatifbank.com.tr.