Alternatif Bank was recognized on the international arena with its customer-oriented innovative solutions. VOV Deposit, the innovative product of the Bank, was deemed worthy of the bronze award in “Marketing Solution” category of USA-based Stevie Awards for Sales & Customer Service, one of the prestigious awards worldwide. 

Alternatif Bank, operating for 33 years with its customer-oriented consultant banking approach, focuses on offering innovative and flexible solutions for financial needs. VOV Deposit, an important reflection of this vision, combines flexibility of drawing account and yield of time deposit, offering customers a unique savings method. Alternatif Bank proved its capacity to offer innovative financial solutions in the international arena once again, by being awarded in Stevie Awards Sales & Customer Service with this product. 

More than 2100 applications were made to Stevie Awards for Sales & Customer Service, which has been held for the 19th time this year. Award winners were determined as a result of the evaluation of 176 independent jury members that are experts in their field. Alternatif Bank made its mark among banks recognized in the international arena with its investments in digital banking and customer-oriented innovative products.

Advantageous and flexible banking experience with VOV Deposit

VOV Deposit, the award-winning product of Alternatif Bank, makes a difference in the sector with its advantages. While customers receive overnight interest income because all accounts are opened as VOV accounts, onboarding interest rate is offered to new customers for 45 days. Customers that use additional products can take advantage of onboarding interest rate indefinitely and make money transfers at no charge through digital platforms. VOV Deposit, continuing to yield interest in weekends and on public holidays, adds value to savings of customers by offering more favorable interest rates than market conditions. 

“This award is appreciation of our customer-oriented solutions”

Alternatif Bank CEO Ozan Kırmızı, expressed his opinions about the award, emphasized that this prestigious award was an indicator of international appreciation for determined work of the Bank in the field of developing innovative and customer-oriented solutions, and thanked all personnel and stakeholders that contributed to granting this prominent award to Alternatif Bank. 

Ozan Kırmızı mentioned that VOV Deposit was a product that they developed by means of in-depth analysis of customer needs and that enabled the Bank to establish a ‘win-win’ relationship with the customers, and stated: “VOV Deposit goes beyond being just a deposit account and offers flexibility and advantage to financial management of our customers. As Alternatif Bank, we maintain our digital transformation process without slowing down, reinforce our technological infrastructure, expand products and services offered on our digital channels, and facilitate financial lives of our customers. This award, of which we were deemed worthy, has great significance in terms of the international appreciation of our efforts to improve customer experience. However, the greatest award for us is the confidence and satisfaction of our customers. We will continue to do our best to meet their expectations.” 

Ozan Kırmızı, expressing that VOV Deposit not only reinforced customer experience, but also contributed significantly to the financial structure of the Bank, also shared figures to support the attention, attracted with the increasing interest of customers: “While the number of our active VOV customers increased by 34% as of February 2025 in comparison with November 2023, thanks to opening all drawing accounts in our Bank as VOV Deposit, our TRY deposit balance grew by 237% between September 2023 and February 2025. This international achievement is an important step that reinforces the competitive service understanding and customer satisfaction oriented approach of our Bank. We will continue to implement innovative projects that will add value to the financial sector and advance by focusing on fulfillment of customer expectations at an excellent level in the upcoming period.”