Committed to carrying out its activities with an advisory and insightful approach to banking, Alternatif Bank has announced two important appointments for its top management. Gökay Dede has been appointed as the Bank’s new Retail and Digital Banking Executive Vice President, and Özlen Sanıbelli stepped into the role of Information Technologies and Operations Executive Vice President. 

Alternatif Bank CEO Kaan Gür commented on the appointments, “First of all, we are very pleased to welcome two important names with extensive experience and know-how to our top management team. As Alternatif Bank, we have increased our support to the economy and made an incredible progress in business banking in line with our strategic objectives. With our digitalisation investments, we are working for rapid improvements in our service channels for the coming period. Injecting more of our advisory banking approach into retail banking, we will be offering our customers a top-notch experience in each and every contact. I believe that our new executive vice president Gökay Dede will contribute greatly to our Bank’s objectives with his experience in finance and other industries.

On the other hand, successful digital transformation and customer satisfaction improvement are only possible in the presence of a robust information technologies infrastructure, fast and effective operational management and efficient, customer-oriented processes. I believe that having assumed leadership in the transformation of several prominent companies in Türkiye, our new executive vice president Ms. Özlen Sanıbelli will contribute significantly to our Bank’s development in this critical role.”

Executive Vice President Gökay Dede said, “I am delighted to become a member of the Alternatif Bank family, which has made significant progress in recent years with its tailor-made services. Thanks to our expert human resources, technological infrastructure and efforts toward alignment with new regulations, we will continue our growth with products and services which will make a difference in retail and digital banking. Today, individuals who would like to enjoy our banking services can easily become our customers completing almost all paperwork in a digital environment with 4 signatures only. We will combine this ease of application with our boutique and accessible solutions to set an example in customer experience for the whole industry.”

Executive Vice President Özlen Sanıbelli commented on her new role, “Technological developments and innovations are increasingly and dramatically changing our business models. The banking industry leads the way for other industries in that it follows technological advancements very closely and adapts them rapidly. We, as Alternatif Bank’s Information Technologies and Operations team, are going to aim at ‘setting the pace instead of keeping it’ with unique and innovative solutions in our field, and contribute to our Bank’s growth, productivity and service quality in collaboration with our colleagues.”